| Company Name | Karpeles Lab Inc. |
| Address | 15-22-301 Nakaochiai 3-Chome, Shinjuku, Tokyo |
| Customer support | Available via email: support@dotkino.com |
| Person in charge | Mark Karpelès |
| Costs other than product cost | None |
| Method for cancellation | Please contact the support |
| Delivery time | As soon as payment is confirmed |
| Payment method | Credit card |
| Price | Automatic monthly payment of amount shown on site |
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